Terms and Conditions
Effective Date: April 24, 2026
Welcome to Jainify. By accessing or using our application, you agree to be bound by these
Terms and Conditions. Please read them carefully.
1. Eligibility
You must be at least 18 years of age to create an account on Jainify and use the Service.
You represent and warrant that you have the right, authority, and capacity to enter into
this agreement and to abide by all of the terms and conditions.
2. Profile Verification
To maintain a secure and trusted community:
- Selfie Verification: You must complete a live selfie verification using
your device's camera. This image is analyzed in real-time to match your profile photos
and is not permanently stored.
- PAN Verification: We use your Permanent Account Number (PAN) via
Cashfree to issue a "Verified" badge and ensure you are a real person.
- You agree to provide true, accurate, and current information. We reserve the right to
suspend or ban accounts providing false information or using fake photos.
3. User Conduct
You agree that you will not:
- Act in an unlawful or unprofessional manner, including being dishonest, abusive, or
discriminatory.
- Misrepresent your identity, your age, or your affiliations with a person or entity.
- Request money from, or defraud, other users.
- Use the Service for any commercial activities, including selling or advertising.
- Post content that is sexually explicit, offensive, or promotes violence.
Violation of these conduct rules will result in immediate termination of your account without
a refund.
4. Subscriptions and Payments
Jainify offers premium subscriptions that grant access to enhanced features such as
unlimited chatting and full profile visibility.
- All payments are processed securely via PhonePe.
- By purchasing a premium subscription, you authorize us to charge your selected payment
method.
- These are one-time, non-recurring payments for the specified duration
(e.g., 30 days). Your subscription will not auto-renew.
5. Strict No-Refund Policy
All purchases made on Jainify are final and strictly non-refundable.
Like leading dating platforms, we do not offer refunds or credits for partially used
membership periods, dissatisfaction with matches, or accidental purchases.
- If you are banned or your account is terminated due to a violation of our User Conduct
rules (Section 3), you will not receive a refund for any remaining
premium time.
- If you find a match and decide to stop using the app before your subscription expires,
you will not receive a prorated refund.
Exceptions: The only exception to this policy is if a proven technical glitch on our
payment gateway (PhonePe) results in you being charged multiple times for the exact same
transaction. In such rare cases, the duplicate charge will be reversed.
6. Limitation of Liability
Jainify operates merely as an intermediary match-making platform. We do not guarantee
marriage, a relationship, or any specific outcome from using our service. We do not conduct
criminal background checks. You are solely responsible for your interactions with other
members, both inside the app and in real life.
Jainify assumes no liability for real-world interactions or damages occurring between
members met through the app.
7. Account Deletion
You may delete your account at any time via the Settings menu in the app. Deleting your
account will immediately revoke your access to premium features without a refund, and your
profile will be removed from the platform.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India,
specifically the Information Technology Act, 2000, and rules made thereunder. Any disputes
shall be subject to the exclusive jurisdiction of the courts in India.
If you have any questions about these Terms, please contact us at
support@jainify.in.